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Frequently Asked Questions - IP TV PRO

Every day help for our customers

At IP-TV.pro, we’re dedicated to transforming your entertainment experience. With access to over 70,000+ TV shows and movies from renowned platforms like Netflix, Apple TV, Amazon, Disney+, Hulu, and more, we bring the world’s most beloved content right to your fingertips.

But that’s not all—we take pride in delivering an expansive library of over 12,000 live channels from across the globe, spanning a multitude of languages and genres. Whether you’re a sports enthusiast, a news junkie, or a fan of international programming, you’ll find channels that cater to your preferences.

For families, our service offers an array of kid-friendly content, ensuring that children have access to engaging and age-appropriate shows and movies.

At IP-TV.pro, we’re not just about streaming; we’re about enhancing your viewing choices. Join us today and immerse yourself in a world of endless entertainment possibilities, all in one place.”

Get the Support You Need

Welcome to the IP-TV.pro Help Center!
We’re here to ensure that you have a seamless experience with our service. If you ever find yourself in need of assistance or have questions, there are several ways to get in touch with our dedicated support team.

  • IPTV stands for Internet Protocol Television, a technology that delivers TV channels and video content over the internet instead of traditional cable or satellite. It allows you to stream live TV and on-demand content on various devices.
  • We offer a range of subscription plans, including yearly, monthly, and 3 or 6-month packages, to cater to your viewing preferences.
  • Ordering a subscription is now easier than ever with our 24/7 support team available through WhatsApp. Simply send us a message at +1 (564) 544-8738, and our team will assist you in real-time. They will guide you through the ordering process and provide any necessary support until your setup is complete.
  • Yes, we offer a complimentary 2-hour free trial for all our subscription packages. Additionally, VIP customers can enjoy a 24-hour free trial.
  • Yes, you can use your subscription on multiple devices, such as smartphones, tablets, smart TVs, and more. However, please note that the subscription will work on one device at a time. If you wish to run on multiple devices at the same time, simply inform our support team, and they will assist you.
  • Absolutely. Our 24/7 support team is available via WhatsApp to assist you with any issues or questions you may have. They will continue to support you until your setup is complete and you’re enjoying our service.
  • Our packages vary in terms of subscription duration but offer the same access to our extensive library of channels and on-demand content. VIP packages may include additional perks and features.
  • Subscription renewal is a breeze. Simply reach out to our 24/7 support team on WhatsApp, and they will assist you with the renewal process.
  • We accept a variety of payment methods to make your experience convenient. These include credit/debit cards and other secure online payment options. Our 24/7 support team can guide you through the payment process and answer any questions you may have regarding payment methods.
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